Privacy Policy

Last updated: February 3, 2025

1. Introduction

FortixLabs ("we," "us," or "our") operates the website at fortixlabs.io. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

2.1 Contact Form Data

When you submit our contact form, we collect the following information:

  • Your name
  • Email address
  • Subject of your inquiry
  • Message content

This data is processed through Resend, our email delivery service, and delivered to our business email at emery@fortixlabs.io.

2.2 Analytics Data

We use the following analytics services to understand how visitors interact with our website:

  • Google Analytics (Property ID: G-VEN8CJLJHR) — collects anonymized usage data including pages visited, session duration, device type, approximate geographic location, and referral sources. Google Analytics uses cookies to track interactions. You can opt out via Google's opt-out browser add-on.
  • Umami Analytics (hosted at analytics.fortixlabs.io) — a privacy-focused analytics tool that does not use cookies and does not collect personally identifiable information. It tracks page views, referrers, browser type, and device type in an aggregated, anonymous fashion.

3. Cookies and Tracking Technologies

Our website uses the following cookies and tracking technologies:

  • Google Analytics cookies (_ga, _gid) — used to distinguish unique users and throttle request rate. These cookies expire after 2 years and 24 hours respectively.
  • Essential cookies — required for basic site functionality such as session management.

Umami Analytics does not set any cookies on your device.

4. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries submitted through the contact form
  • Understand website usage patterns and improve our site
  • Maintain and improve the security of our website
  • Comply with legal obligations

5. Data Sharing and Third Parties

We do not sell your personal information. We share data only with the following service providers, who process it on our behalf:

  • Resend — processes contact form submissions for email delivery
  • Google Analytics — processes anonymized website usage data
  • Vercel — hosts our website and processes server requests

6. Data Retention

Contact form submissions are retained in our email system for as long as necessary to respond to your inquiry and maintain business records. Analytics data is retained according to the default retention policies of Google Analytics (14 months) and Umami (indefinitely in aggregated, anonymous form).

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Request access to the personal data we hold about you
  • Request correction or deletion of your personal data
  • Opt out of analytics tracking (see Section 3)
  • Withdraw consent for data processing

To exercise any of these rights, please contact us at emery@fortixlabs.io.

8. Data Security

We implement reasonable technical and organizational measures to protect your personal information. Our website is served over HTTPS, and we use trusted third-party providers with their own security practices. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us so we can promptly remove it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us: